HL Motor Group Limited
Customer reviews of HL Motor Group Limited
At HL Motor Group Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
HL Motor Group Limited
Based on 23 customer reviews
Poor Service and shocking documentation provision
By Paul G on 29 May 2020 | Purchase not verified
Poor Service and shocking documentation provision, bordering on illegal. I rang in advance to confirm interest in a vehicle due to 70 mile commute, and when I arrived the car was still not valeted. Once I agreed to buy the car, undue pressure was applied to not use a Credit Card but pay by direct online transfer, so no buyer protection. Also the V5 green slip and a bill of sale were not provided, well, somehow did not end up in the log book provided, very concerning!
By Vanessa D on 10 March 2020 | Purchase not verified
Terrible garage... called garage on Friday to ask about condition of a Mini, I was making a trip from Essex to Dewsbury with the intention of bringing the car home same day all being well. I spoke to them and asked if there was any damage to bodywork/paint (it was an 11 reg so not expecting showroom condition). I was assured the bodywork was all fine and good condition so booked my train ticket to go up the next morning. After making the 4 hour journey, within 1 minute of walking round the car, I noticed a huge dent in the rear bumper (apparently they hadn't noticed before). A key scratch along one panel (30cm long) and it looked like tipex had been used to 'repair' it, same tipex had been used to colour in most of the dings. Upon inspecting the bonnet, it did not sit flush with the wheel arch. Drivers side electric window wouldn't go down (apparently it was cold and had been sitting there, that's why)... wonder how long it has been there!!! Took my money and ran, stay well away.
Definetley reccomend these guys
By Atif F on 02 March 2020 | Purchase not verified
Bought a car of these guys as I seen it on sale on autotrader genuine people looked after me definitely recommend them 👍